The Five Apology Languages
The Secret to Healthy Relationships
- Expressing Regret
- expressing sense of guilt, shame, or pain that your behaviour has hurt the offended person, "I'm sorry"
- Accepting Responsibility
- accepting responsibility for one's actions or behaviours, willingness to admit being wrong, "I was wrong"
- Making Restitution
- making up for the loss that the other person experienced, "How can I make it right?"
- Planned Change
- expression of intent to prevent a recurrence, showing desire you don't want to continue the behaviour, "I'll take steps to prevent a recurrance"
- Requesting Forgiveness
- requesting forgiveness which indicates that you want to see relationship restored, "Can you find it in your heart?"
- Introduction. Why This Is Important
- Chapter 1. Righting Wrongs
- Chapter 2. "I'm Sorry" - Expressing Regret
- Chapter 3. "I Was Wrong" - Accepting Responsbility
- Chapter 4. "How Can I Make It Right" - Making Restitution
- Chapter 5. "I'll Take Steps To Prevent A Recurrence" - Planned Change
- Chapter 6. "Can You Find It In your Heart" - Requesting Forgiveness
- Chapter 7. How Do You Say You're Sorry?
- Chapter 8. What If You Don't Want To Apologize?
- Chapter 9. Learning To Forgive
- Chapter 10. Healing Your Family Relationships
- Chapter 11. Choosing To Forgive Yourself
- Chapter 12. Truly Sorry, Truly Forgiven
- Things Not To Say When Apologizing
- Things To Say When Apologizing
- The Apology Language Profile
- Acknowledgements
- Notes
- Love Languages, Apologize, Forgiveness, Expressing Regret, Accepting Responsibility, Making Restitution, Planned Change, Requesting Foregiveness, Reconciliation, Restitution, Words of Affirmation, Acts of Service, Receiving Gifts, Quality Time, Physical Touch, Insensitive Conscience, Forgiveness Cycle, Forgive Yourself, Emotions, Feelings